Contents Cleaning and Restoration

Crystal Restoration Services provides thorough contents cleaning and restoration services. In cases of severe damage from fire, water, mold, etc., an insured’s contents must be moved from the affected site and stored elsewhere until restoration work is completed. Often referred to as a “packout”, the procedure is similar to a household or office move with one major exception – only restorable or salvageable items are moved.

There are a number of reasons for moving items off the premises:

If the structure itself has sustained heavy damage but the contents are essentially unharmed, the contents are moved so that the building cleaning and reconstruction can proceed with greater ease. This also prevents damage to the contents from the restoration process itself.

Moving contents from an extremely wet building can aid in the structural drying process. Additionally, removing the items from a damp, humid environment decreases the likelihood of their developing mold-related damage.

If the structure is not secure, contents are moved to minimize additional losses from vandalism, theft, and/or weather-related incidences.

Some contents may be so heavily damaged by water or smoke that they require extensive restoration off-site. Contents are moved only when absolutely necessary; otherwise, Crystal Restoration makes every effort to clean general content items on the premises, such as small furniture, paintings, books and decorative accessories.

If the contents still retain a strong odor after cleaning, they are moved to the ozone chamber at our warehouse for neutralization and deodorization.

If moving and storage are necessary, Crystal Restoration’s crew members will clean, inventory, wrap, box and tag every item and then provide comprehensive contents cleaning and restoration services. Once restoration has been completed, we will carefully return all items to their original location.

Important Note: In any case of water, fire or smoke damage, immediate attention to cleaning and restoration is critical in order to minimize both claim costs and property loss.

Emergency Remediation of Residential & Commercial Properties, Large and Small.

800-442-7978

I wanted to express that I am very happy with the work provided by all of the workers that have come to my house. As well as the professionalism Brian has shown throughout this whole process. Any question or request we had he made sure to resolve and answer for us. It has been a please working with Crystal Restoration Services of CT, Inc, and I will be sure to be recommending you to everyone I know.... more»

—Doris, Danbury
I wanted to express that I am very happy with the work provided by all of the workers that have come to my house. As well as the professionalism Brian has shown throughout this whole process. Any question or request we had he made sure to resolve and answer for us. It has been a please working with Crystal Restoration Services of CT, Inc, and I will be sure to be recommending you to everyone I know.... more»

—Doris, Danbury
I just wanted to let you know what I thought about the service you and your staff provided for us after our chimney fire. I have never met nicer people. All of your caring staff and their organizational skills were fantastic. Everyone was so kind, thoughtful and most thorough. Thank you so very much for everything. Everyone did a phenomenal job and it is most appreciated.quote left... more»

—Kathleen Dehler, homeowner
Good Morning Mark: I wanted to give you my heartfelt thanks for the amazing job your team did at my brother in law’s home last week. We cannot believe the transformation. You made a very stressful situation so much easier for us. Jean, please know that Mark went above and beyond and was such a pleasure to deal with and did a wonderful job.... more»

—Carolyn Donnelly
I am writing to you because I wanted to let you know how pleased I am with the cleaning job Mark did for me. From the moment he stepped into my house for the first appointment I felt very comfortable. He was very professional, kind and sympathetic. He took the time to explain everything and answer al of my questions. Additionally, he was reliable and always answered my phone calls promptly! He and his staff did a beautiful job, and I could not be happier with the results!... more»

—Karen Mancuso, homeowner